For most of us, gambling is just a bit of fun that we can enjoy any time, but a small percentage of players might have let gambling become the main focus in their life. As the provider of our gambling and betting services, bwin is committed to responsible gambling.
bwin excludes minors (persons under the age of 18) from gambling by running checks, which might require copies of various documents.
If you know someone under the age of 18 who is registered with us, please contact us immediately.
Whilst the vast majority of people gamble for entertainment, for a few, gambling can become a problem. Always remember the following:
Could your gambling be problematic? You can find out by answering the questions below as honestly as you can.
The more you answer ‘yes’ to these questions, the more likely you are to develop a gambling problem.
You can take the Gamblers Anonymous online self-assessment to find out how much of an impact gambling is having on your life.
The self-assessment will present a series of statements to which you can answer yes or no.
Please note that this is a personal assessment and bwin doesn’t have access to the results.
To take the Gamblers Anonymous online assessment, click here.
Customers and family members who are experiencing problems with gambling should seek help. If you need to talk to someone about your or someone else’s problem gambling, please contact Gambling Therapy.
Gambling Therapy is a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.
Cap the amount you deposit daily, weekly and/or monthly. Find out more.
If you think you need a break from gambling, you can self-exclude. You won’t be able to log in to your account for the specified period.
Once a self-exclusion request is received, it can take up to 48 hours for the system to stop sending any marketing messages.
To self-exclude please contact us.
For most of our customers, betting and gaming is an enjoyable and sociable way to spend time. It’s one of the reasons it continues to be so popular.
But for a small percentage of people it can cause personal, social, financial and even health problems.
We’re committed to helping our customers gamble in a safer and more responsible way and providing support to those who need it.
As part of our commitment, in 2019 we launched our safer gambling strategy, ‘Changing for the Bettor’, an Entain-wide initiative featuring seven key pillars to help understand and prevent gambling related harm.
To reduce gambling harm, we need to know as much as possible about it. So, we’re funding research to help us find the best solutions.
We’re helping to educate thousands of young people and professionals about the potential risks of gambling harm and how to avoid them.
Through advertising, marketing and sponsorship we’re promoting social responsibility.
Within our products, we’re adding features that help customers to gamble safely. Within our processes, we’re using tech to lead the way in detecting problematic play and within our industry we’re working to collaborate and innovate.
We’re funding treatment and support for people who suffer from gambling harm.
With ‘responsible design’ principles, we’re making sure our products are safe as well as fun.
At Entain, safer gambling is everyone’s business. We’re making sure that everyone we work with knows safer gambling is core to all that we do.