• Winners will be contacted by phone calls within 72 hours of the winner being announced using the number they registered their account with. The winner will need to respond to the phone call to confirm acceptance of the prize plus confirm their address details that the prize will be sent to (if outside Lusaka), within 24 hours of the date of the phone call
• It is the participants’ responsibility to ensure that the phone number in their registered bwin account is correct. Failure to respond within 24 hours of contact from the Promoter may result in forfeit of the prize. If the Promoter deems the prize to have been forfeited, another winner may be chosen to receive the prize.
• The leader board prize winner’s first name(s) will be announced within 72 hours of the end of each leader board promotional period. Any personal information provided by participants shall be treated in accordance with BWIN Zambia’s privacy policy and applicable data protection legislation.
• The Promoter will use its reasonable efforts to ensure the prize is delivered to the winner within 72 hours from the date of acceptance.
• If a player wins one of the “Free Bets”, they will be credited to their bwin Zambia account within 72 hours of closing of each of the weekly leaderboards.

PRIZE TERMS AND CONDITIONS
• The winner will be contacted by us within 72 hours of the prize being won. Participants must ensure all their contact details are up to date on their account. A winner will have 24 hours from announcement date to accept the prize.
• Unless specified, the prize does not cover costs such as spending money, excursions, attractions, treatments, fuel costs and car hire.
• We reserve the right to withhold prizes unless proof of eligibility and identity has been confirmed and if such proof is not provided on request, to disqualify the winner from the promotion. No other winner will be chosen in this instance.
• In the event the same player qualifies for the first prize more than once, we reserve the right to pass the first prize down to the player who wins the second prize in the same round, to promote fairness and diversity.

FREE BET TERMS

• If a player who receives the free bet is not eligible, the free bet will be cancelled
• Bwin reserves the right to cancel the free bet at any time
• A free bet must be used in its entirety as a single bet
• Bets can include single selections or multiple selections in one bet
• If the free bet is placed on a selection that is later voided, the original bonus bet wagered amount will be returned to your account
• Bwin reserves the right to cancel the free bet at any time
• A free bet must be used in its entirety as a single bet
• Bets can include single selections or multiple selections in one bet
• If the free bet is placed on a selection that is later voided, the original bonus bet wagered amount will be returned to your account